Data protection

Data protection policy

We are pleased that you are interested in our companies and our products and services respectively and would like that you also have no cause for concern in regard to the protection of your personal data when visiting our Internet pages and as a business partner.

The protection of your data is of importance to us.

We take the protection of your personal data very seriously. The observance of the Data Protection Law is a matter of course for us.

We would like you to know when we are recording and processing which data and how we are using this. Technical and organizational measures have been taken to ensure that the provisions in connection with data protection are observed by us and also by external service providers.

At the following link business partners can find information according to Articles 13 and 14 of the EU General Data Protection Regulation (GDPR).

Party responsible (also known as Controller)

Lichtenfelser Str. 20
95326 Kulmbach
Tel.: +49 9221 706-0

Personal data

Personal data is information on your identity. Included here are, for example, details such as name, address, telephone number or e-mail address.

For the use of our Internet pages, it is, in general, not necessary to have to divulge personal data.

In certain cases however, we require your name and your address together with other details, so that we can provide the services requested. We will point this out accordingly wherever necessary. This applies, for example, to sending information material or replying to individual questions.

In addition, we only record, process and use data which you have made available to us voluntarily or automatically by the use of the Internet (e.g. cookies, browser information).

If you make use of services, only such data will be recorded, processed and used which is required to fulfil the services.

Should we request more data from you, then this is voluntary information.

The recording, processing and use of personal data only takes place to fulfil the services or support requested and to ensure our own legitimate business interests.

Specified purpose use

We will record, process and use personal data made available to us online by you for the purposes communicated to you exclusively. Personal data will not be transferred to third parties without your agreement.

To maintain customer relations, it may also be necessary for us, or for a service provider commissioned by us, to record, process and use personal data to inform you of product offers which are useful for your business activities or to carry out online surveys to be in a better position to fulfil the requests and demands of our customers.

The recording, processing and use of personal data, as well as its transfer to governmental institutions and authorities which are entitled to receive such information, will only take place within the scope of the corresponding laws or as far as we are legally duty bound to do this as the result of a court order respectively.


Should we make a newsletter available and you register for this, we will only record, process and use personal data and details provided voluntarily. By registering for the newsletter, you have declared your agreement to this. You can cancel your subscription to the newsletter at any time by using the unsubscribe link at the end of every newsletter.

Once you have registered for the newsletter, we will send you a confirmation e-mail. In this e-mail, you will find a link to confirm your registration. Only after this link has been clicked will your data be used to an appropriate degree for advertising and marketing purposes by means of our newsletter.

Contact form/Contact

Should you contact us via the contact form, we will process the details which are entered into the form mask. We will use these to provide the information desired or to carry out the services requested by you, e.g. support and advice on our product portfolio.

If contact is made by e-mail, the same applies to data transferred with your enquiry, should you contact us directly.

Storage period

Personal data, which has been communicated to us via our Internet pages, will be stored until the purpose for which it has been entrusted to us has been fulfilled. Should trading and tax-based retention periods have to be observed, then the storage period can be up to 10 years for certain data.

Non-personal data which is recorded automatically

When our Internet pages are used, then the following data is stored for organizational and technical reasons: The names of the pages accessed by you, the name of the browser used by you and the name of your operating system, the date and the time of access, the search engine used by you, the names of downloaded files and your IP address in an anonymised form.


a) What exactly are cookies?

Cookies are small pieces of information which are stored on your computer, tablet or mobile phone when Internet pages are visited and which, in general, are used for a more effective design of Internet pages. Some cookies (Session Cookies) are deleted automatically when the browser is closed, others (Persistent Cookies or Tracking Codes) are archived on the corresponding hardware until a certain expiration date or until the temporary memory of your browser has been emptied and enable us to be able to identify you as a repeated visitor to our Internet pages. The majority of Internet browsers accept cookies automatically. However, with simple clicking, you can change the settings of your browser if you do not wish this. More detailed information on cookies can be found at aboutcookies  .

You can adjust the cookie settings on our website here:



b) Why are cookies used by us?

We use cookies to:

  • guarantee a secure Internet environment
  • check our website performance and improve the user-friendliness as well as the online experience for our customers

We do not use cookies to track your Internet activities outside the Internet pages maintained by us.

The types of cookies named following are used by us to be better able to judge the way our online services are used by our customers and to configure our services in a better way. As a result, we can recognize, for example, when a process is too complex and the users discontinue the process for this reason. With this knowledge, the process steps can be simplified and configured in a more customer-orientated manner.


c) Which types of cookie exist?

Type of cookieIntended purpose
Session CookiesAre deleted after the browser has been closed. Serve to capture the navigation as well as the dwell time on the Internet pages and to keep your login active during the session.
Tracking CookiesDo not contain any personal data. Capture from where the page view has taken place, which search engine has been used, which link has been clicked and which key word has been selected and pinpoints the location of the user at the time of the page view. Capture the number of visits as well as the duration of the first, the current and the previous visit. These cookies only record visits to the Internet pages maintained by us and are not activated during visits to other Internet pages.


d) Legal basis

The legal basis for the use of cookies is provided by point (f) of Article 6(1) GDPR. Only the Internet protocol address is stored here – no other personal data.


e) Deletion of cookies

We provide some online features to you which should make your visit to our Internet pages as comfortable as possible. These only function with the support of cookies, however. You can delete the cookies inserted for our Internet pages. In this case however, your individual data and contents, including your cookie settings, will be lost and you will not be recognized as a returning visitor when you next view our Internet pages. Please observe here, however, that, for an unhindered navigation on our Internet pages, several ‟basicˮ cookies are indispensable. In addition, these cookies are only used by us to check the efficiency of the Internet pages and to capture the visitor frequency.


f) Preventing cookies

You may prevent the installation of cookies by appropriately adjusting your browser software, too; however please note that in this case you may not be able to use the full functionality of our websites.

Integration of services and contents of third parties

It may be that, within this online service, contents of third parties, such as videos from YouTube, map material from Google Maps, RSS feeds or graphics, for example, are integrated from other Internet pages.

This always assumes that the providers of these contents (in the following called ‟third party providersˮ) detect the IP address of the users. For, without the IP address, the third party providers could not send the contents to the browser of the respective user. The IP address is therefore necessary for the presentation of these contents.

Google Maps

Our website uses the Google Maps API to visually display geographical information. When using Google Maps, Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) also collects, processes and uses data on the use of the Maps functions by visitors to the website. For more information on data processing by Google, please refer to Google's data protection statement, which can be found at  . The following link will take you to the Google data protection policy:  

You can decide whether you want to allow Google Maps to be displayed. Please note that after activating the content, personal data may be collected by the external platform. You can change your consent to the use of this function at any time in the corresponding cookie category under "Settings":



We have integrated YouTube videos into our online offer, which are stored on   and can be played directly from our website. These are all integrated using the two-click solution and in "extended data protection mode", i.e. no data about you as a user is transmitted to YouTube if you do not play the videos. Only if you play the videos will the data mentioned in paragraph 2 be transmitted. We have no influence on this data transmission.

By visiting the website, YouTube receives the information that you have accessed the corresponding sub-page of our website. In addition, the data listed in the passage "Description of data processing on the website/app and legal basis for processing" is transmitted. This takes place regardless of whether YouTube provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want your data to be associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or designing its website in line with requirements. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, and you must contact YouTube to exercise this.

For more information on the purpose and scope of data collection and processing by YouTube, please see the data protection policy. There you will also find further information on your rights and setting options to protect your privacy:  .

You can decide whether you want to allow YouTube videos to be displayed. Please note that after activating the content, personal data may be collected by the external platform. You can change your consent to the use of this function at any time in the corresponding cookie category under "Settings":


Analysis software Matomo

For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information on your use of our website) is automatically collected and stored using the Matomo software from InnoCraft Ltd.  , 150 Willis St, 6011 Wellington, New Zealand, from which user profiles are created using pseudonyms. Cookies will be used for this purpose. The pseudonymised usage profiles are not combined with personal data about the bearer of the pseudonym without your express consent, which must be given separately. The data processing by Matomo takes place on our servers in Germany.

You can decide whether web analysis cookies may be stored in your browser to enable the website operator to collect and analyse various statistical data. You can change your consent to the use of this cookie at any time in the relevant cookie category under "Settings":


Applicant management system d.vinci

We have integrated the applicant management system d.vinci of HR-Systems GmbH, Nagelsweg 37-39, 20097 Hamburg, Germany, on our websites in order to enable applications for job offers on our application portal. Only temporary cookies (session cookies) are used, which are automatically deleted as soon as you, the user, close the browser again. The following link will take you to the d.vinci data protection policy: 
During the application process on our application portal, you will be informed separately about the processing and storage of your personal data and about the rights to which you are entitled under applicable data protection law.

You can decide whether you want to allow the contents of the d.vinci application management system to be displayed. Please note that after activating the content, personal data may be collected by the external platform. You can change your consent to the use of this function at any time in the corresponding cookie category under "Settings":


Other IT services

At the following link users of the data exchange platform IREKSBox of IREKS GmbH can find data protection notices according to Articles 13 and 14 of the EU General Data Protection Regulation (GDPR).

At the following link persons who take part in a survey of IREKS GmbH using the online survey tool "LimeSurvey" can find data protection notices according to Articles 13 and 14 of the EU General Data Protection Regulation (GDPR).

Information on the location of the Web server

Processing of the data, which we obtain via our Internet pages, takes place on servers in Germany.


We have taken technical and organizational security measures to protect your personal data against loss, destruction, manipulation and unauthorized access.

Amendment of this data protection policy

We reserve the right to amend our data protection policy, insofar as this is required as a result of new technology. Please make sure that you have the current version available. Should fundamental amendments be made to this data protection policy, we will announce these on our website.

Affected rights

Please contact us at any time if you would like information on which personal data is stored by us or should you wish to have this corrected or deleted. In addition, you have the right to restriction of processing (Article 18 GDPR), the right to object to the processing (Article 21 GDPR) as well as the right to data portability (Article 20 GDPR). In these cases, please contact our Data Protection Officer directly whose contact details can be found in the following under "Data Protection Officer".

Data Protection Officer

All people interested in and visitors to our Internet pages can contact our Data Protection Officer at:

Mr Christian Volkmer
Projekt 29 GmbH & Co. KG

Ostengasse 14
93047 Regensburg
Tel.: +49 941 2986930
Fax: +49 941 29869316

Should our Data Protection Officer be unable to respond to your request satisfactorily, then you still have the right of complaint to the Supervisory Authority for Data Protection responsible for you.

Last update: February 2023